Philippine Fisheries Development Authority – Navotas Fish Port Complex (PFDA-NFPC) has reestablished its compliance to international standards of service after earning the ISO 9001:2015 Certification for Quality Management System on November 15, 2021.
During the recertification audit, the certification body from SOCOTEC Certification Philippines, Inc. commended the PFDA-NFPC management for attaining office performance targets despite the many challenges encountered during the COVID-19 pandemic. They also noted that the port has generally matured in terms of its Quality Management System (QMS), as seen through the preparedness of the QMS Team and the different divisions/units for the recent audit.
The positive audit findings include (1) the port management’s prompt response to feedback and complaints received via the 8888 hotline; (2) employee awareness of pertinent standards and requirements; (3) conduct of post-training evaluation; and (4) provision of relevant programs and measures in support of port operations.
PFDA-NFPC Port Manager (PM) Ms. Luz P. Ortiz expressed her gratitude to the auditors for their favorable comments and inputs regarding the whole-day activity. She also thanked the PFDA Top Management, headed by PFDA General Manager Atty. Glen A. Pangapalan, for their unwavering support to the PFDA-NFPC’s port operations.
In addition, PM Luz acknowledged the full cooperation and outstanding efforts of all port officers and staff in the preparations for the Recertification Audit and in ensuring the continuous implementation and enhancement of the PFDA-NFPC Quality Management System.
In line with this success, various units from the PFDA Central Office will also have their reaccreditation audit before the year ends.
(Mark Angelo N. Perez – Public Information Officer with report and photos from Ms. Kristine Joy Tuazon - PFDA - NFPC and PFDA – NFPC Facebook Page)